Wednesday, April 30, 2008

Live KM blogging: Information technology has a role...

... but it's not the be all and end all for knowledge management.

Certainly, information technology has a place in knowledge management and, specifically, for communities of practice.

IT should support the business needs of communities of practice.

IT should provide systems for publishing, capturing, and evaluating knowledge, best practices, and lessons learned.

It's not about the tool, but rather the content housed within the tool

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