Wednesday, April 30, 2008

Live KM blogging: Critical success factors for communities of practice

The good folks at APQC provide us with four critical success factors for communities of practice. This is straight from a ppt:

  • Management :: Must provide time and support to share and reuse knowledge in a community.

  • Social/Cultural :: Sharing and reuse must be seen as "good" and necessary.

  • Technical :: Good technology tools are needed to help people collect and connect.

  • Personal :: Participation must be seen as an opportunity to achieve career goals.
Wow: Reuse must be seen as good and necessary; we're going to have to change some Coastie culture.

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