The good folks at APQC provide us with four critical success factors for communities of practice. This is straight from a ppt:
- Management :: Must provide time and support to share and reuse knowledge in a community.
- Social/Cultural :: Sharing and reuse must be seen as "good" and necessary.
- Technical :: Good technology tools are needed to help people collect and connect.
- Personal :: Participation must be seen as an opportunity to achieve career goals.