From Dorothy Winchell:
I don't know how many of you read the electronic version of "Government Executive", so I am sharing. This story reflects opportunities and challenges for us to standardize and measure. Awareness is out there... dw
Survey indicates dissatisfaction with government managementFull story
By Robert Brodsky
Nearly 90 percent of Americans believe the federal government does a poor job spending taxpayer dollars and managing its programs efficiently, according to a new online survey.
The results of the "America Inc." survey, conducted in August by Primavera Systems, a software firm based in Bala Cynwyd, Pa., and O'Keefe & Co., a marketing and communications firm based in Alexandria, Va., also indicate a difference between the public's and federal managers' perceptions of the government's performance.
The survey asked 677 members of the public about the government's overall management efficiency and steps for improvement. The survey posed a number of more narrowly focused questions to 151 federal managers from across government and throughout the country. The public section had a margin of error of plus or minus 3.7 percent while the federal manager component had a margin of plus or minus 8 percent.