Tuesday, February 06, 2007

Topics for the LANT course

Thoughts on what we might take on during our May week together:

  • Reasoning with statistics
  • Flip chart art
  • CPC Facilitation and Delivery (2-day course)
  • Analyzing OAS and other quantitative tools
  • Suggestions on getting qualitative information, including the list below and the list of ways to get customer information from the customer book, Customer Centered Growth
  • Change management & perhaps the Kotter stuff
Your thoughts?

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