Litmus Questions for Measures

I stumbled across these questions in an old file on my U: drive. They reminded me that as we develop metrics, we really do need to keep a laser focus.

Anyway, here they are; perhaps they'll help you as you put together metrics to monitor the health of your organization or the progress of your program or initiative.

• Will you crash if you don't monitor this gauge?


• Does it help the organizational unit reach it's vision?


• Does it help manage the business? Can you make decisions based on it?


• Can you make changes and improve your results based on it?


• Is the data worth collecting? Does it actually tell you anything?


• What are the things that keep you up at night? Are they covered by your measures?


• After two months away, what do you really want to know?

What do you think?

Location for our May 2007 LANT OPC Mini-Conference

Looks like we're headed to southern Connecticut! I see Mystic tours and Native American gambling. Oh, and performance excellence work, too.

Tools & methods to get things done

While I teach time management and organization, I'm always struggling with it myself. Here's a list of twenty tools & methods to help with to-do lists.